Privacy Policy

Last updated: 1 September 2025

Introduction

This Privacy Policy explains how Global Filters Ltd (“we”, “us”, “our”) collects, uses, and protects personal data through our website, www.globalfilters.co.uk (“Website”).

We are committed to safeguarding the privacy of our website visitors and complying with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Global Filters Limited
Registered in England and Wales
Company Number: 03239555
Registered Address: 25 Black Moor Road, Ebblake Industrial Estate, Verwood, Dorset BH31 6BE, United Kingdom
Email: enquiries@globalfilters.co.uk
Phone: +44 1202 828109

We are a manufacturing business providing goods and services to commercial and industrial customers.

2. Personal Data We Collect

We may collect and process the following personal data when you interact with our website:

  • Contact Information: Name, email address, company name, phone number (e.g. via contact forms or email enquiries)
  • Technical Data: IP address, browser type, device information, time zone settings, and usage data (collected via cookies or analytics tools)
  • Communication Data: Records of communications and enquiries submitted via the Website or email

We do not collect special category data or sensitive personal data via the Website.

3. How We Use Personal Data

We use your personal data to:

  • Respond to enquiries or contact requests
  • Provide information about our products and services
  • Improve our Website, services, and user experience
  • Comply with legal or regulatory obligations

We process your data only where there is a lawful basis, such as:

  • Consent (when you submit a form)
  • Legitimate interests (e.g. to respond to B2B enquiries)
  • Legal obligations

4. Cookies and Analytics

We use cookies and similar technologies to improve functionality and analyse how visitors use our site. This may include third-party tools like Google Analytics.

For full details, please see our Cookie Policy.

5. How We Share Your Data

We do not sell your personal data.

We may share data with:

  • Service providers (e.g. web hosting, email providers, analytics tools)
  • Professional advisers (e.g. accountants, legal consultants)
  • Regulatory authorities, where required by law

All third parties are required to respect the security of your data and process it in accordance with the law.

6. Data Storage and Security

We take appropriate technical and organisational measures to safeguard your data, including:

  • Secure servers and encrypted connections (SSL)
  • Access controls and user authentication for back-end systems

While we do our best to protect your data, transmission over the internet is never 100% secure.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes it was collected for, including legal or reporting obligations. For example:

  • Contact form enquiries: kept for up to 12 months, or until the enquiry is closed
  • Analytics data: retained according to Google Analytics settings

8. Your Rights

Under UK data protection laws, you have the right to:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time (where applicable)
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details below.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content or privacy practices of other sites. We encourage you to review their privacy policies before providing any personal data.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to check back regularly.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Global Filters Ltd

Email: enquiries@globalfilters.co.uk

Registered Address: 25 Black Moor Road, Ebblake Industrial Estate, Verwood, Dorset BH31 6BE, United Kingdom